Refund policy

Refunds (if applicable)
We do not provide refunds unless an item is broken upon arrival. (must provide a picture within 24 hours of delivery). 

email mycrystalearth94@gmail.com

Non-returnable items:
Gift cards
Downloadable software products

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.

Tips are non refundable.